PRIVACY POLICY

Last Updated: September 1, 2026 At Collections by Nina, we respect your privacy and value the trust you place in us when you visit our website, make a purchase, join our mailing list, or otherwise interact with our brand. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit collectionsbynina.com or use our related services. By using our website, you acknowledge the practices described in this Privacy Policy.

INFORMATION WE COLLECT

We may collect information that you voluntarily provide to us, as well as certain information that is collected automatically when you use our website. Information you provide may include:
  • Your name;
  • Billing and shipping addresses;
  • Email address;
  • Telephone number;
  • Order and purchase information;
  • Product preferences and selections;
  • Custom order information, including measurements or personalization details you provide;
  • Communications you send to us; and
  • Information submitted through forms, inquiries, reviews, or customer service requests.

PAYMENT INFORMATION

When you make a purchase, payment information is processed through authorized third-party payment processors. Collections by Nina does not need to directly store your complete credit or debit card number in order to process your transaction.

INFORMATION COLLECTED AUTOMATICALLY

When you visit our website, certain information may be collected automatically through cookies, analytics technologies, and similar tools. This may include:
  • IP address;
  • Browser type;
  • Device type;
  • Operating system;
  • Pages viewed;
  • Products viewed;
  • Referring website or source;
  • Date and time of visits;
  • General geographic information; and
  • Interactions with our website.
This information helps us understand how customers use our website and allows us to improve site performance, shopping experiences, products, and marketing.

HOW WE USE YOUR INFORMATION

We may use information we collect to:
  • Process and fulfill orders;
  • Provide order confirmations and shipping updates;
  • Process returns, exchanges, and customer service requests;
  • Communicate with you regarding your purchases;
  • Prepare and confirm custom or personalized orders;
  • Maintain customer records;
  • Improve our website, products, services, and customer experience;
  • Prevent fraudulent or unauthorized transactions;
  • Protect the security of our website and business;
  • Comply with applicable legal, tax, accounting, and regulatory requirements; and
  • Send promotional communications when permitted and when you have elected to receive them.

EMAIL & MARKETING COMMUNICATIONS

If you subscribe to our mailing list, request information, or otherwise consent to receive marketing communications, we may send you information about new collections, product releases, events, promotions, special offers, and other Collections by Nina news. You may unsubscribe from promotional emails at any time by using the unsubscribe link included in the email. Even if you unsubscribe from marketing messages, we may still send transactional communications related to your orders, payments, account activity, or customer service requests.

COOKIES & SIMILAR TECHNOLOGIES

Our website may use cookies and similar technologies to operate the website, remember customer preferences, maintain shopping cart functionality, understand website traffic, analyze site performance, and support marketing activities. Some cookies are necessary for the website and online store to function properly. Other cookies may be used for analytics or marketing purposes. Your browser may allow you to block or delete cookies. Disabling certain cookies may affect the functionality of portions of our website, including shopping cart or checkout features.

ANALYTICS & ADVERTISING

We may use third-party analytics, social media, advertising, or marketing services to help us understand website activity, evaluate marketing campaigns, and communicate with customers who may be interested in Collections by Nina products. These third-party providers may collect information through cookies, pixels, tags, or similar technologies according to their own privacy policies.

HOW WE SHARE INFORMATION

Collections by Nina does not sell your personal information for money. We may share information with trusted service providers when necessary to operate our business and provide services to you. These providers may include:
  • Payment processors;
  • Website and e-commerce service providers;
  • Shipping and delivery carriers;
  • Email and marketing service providers;
  • Analytics providers;
  • Technology and website hosting providers; and
  • Professional advisers such as accountants, attorneys, or business consultants when appropriate.
We may also disclose information when required by law, court order, legal process, or governmental request, or when reasonably necessary to protect the rights, property, security, or safety of Collections by Nina, our customers, or others.

SOCIAL MEDIA

Collections by Nina may maintain accounts or interact with customers through social media platforms. If you communicate with us, tag us, comment on our content, or otherwise interact with us through a social media platform, information associated with that interaction may be visible to us and may also be governed by the privacy practices of the applicable social media platform.

CUSTOM ORDERS & PERSONALIZATION

Certain Collections by Nina products may require information specific to you, including measurements, sizing information, initials, chapter information, dates, symbols, or other personalization details. We use this information for the purpose of creating, confirming, fulfilling, and servicing your custom order. Please provide only the information necessary to complete your requested customization.

DATA SECURITY

We take reasonable administrative and technical measures designed to protect the personal information entrusted to us. However, no website, electronic transmission, payment system, or data storage method can be guaranteed to be completely secure. You are responsible for maintaining the confidentiality of any account credentials you use on our website.

DATA RETENTION

We may retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain appropriate business and transaction records, comply with legal and tax obligations, resolve disputes, prevent fraud, and enforce our agreements.

CHILDREN’S PRIVACY

Our website and products are intended for a general adult audience and are not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided personal information to us, please contact us so that we can review and, when appropriate, delete the information.

YOUR PRIVACY CHOICES

Depending on where you live, applicable law may provide you with certain rights regarding your personal information. These rights may include the ability to request access to, correction of, or deletion of certain personal information we maintain about you. You may also opt out of promotional email communications at any time. To submit a privacy-related request, contact us at
info@collectionsbynina.com

We may need to verify your identity before completing certain requests.

THIRD-PARTY WEBSITES & SERVICES

Our website may contain links to websites, social media platforms, payment services, or other services operated by third parties.

Collections by Nina is not responsible for the privacy practices, security, or content of third-party websites or services.

We encourage you to review the privacy policies of any third-party website or service you visit.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect changes in our business practices, technology, services, or applicable requirements.

When changes are made, the revised policy will be posted on this page and the “Last Updated” date will be revised accordingly.

CONTACT US

Questions regarding this Privacy Policy or our privacy practices may be directed to:

Collections by Nina
Email:

info@collectionsbynina.com